Business Mediation Institute - Enhance Your Mediation Skills and Problem-solving ApproachesAugust 07, 2004
The Fordham Law School Conflict Resolution and ADR Program in conjunction with the CPR Institute for Dispute Resolution offered a three-day program on best practices in business mediation for both mediators and advocates. Topics included Barriers to Settlement, Styles of Commercial Mediation, Caucusing, Listening Techniques, Dealing with Emotion, Evaluation in Mediation and Ethical Issues. The trainers were Professor Dwight Golann and Amy Class. The program was approved for 21 CLE NYS credits.